HOT & COLD WATER SPOUTS: Sanhoya dispenser use original Tomlinson faucets, When you use our water cooler dispenser you can choose between a Crisp Cold & Piping Hot Output，making it ideal for cool refreshments or piping hot drinks; CHILD-SAFETY LOCK: Water cooler dispenser is UL/Energy Star Approved and provide Child safety lock on the hot water faucet and anti-tipping chain at the back of the water cooler, so the entire family can use it without worries. STAINLESS STEEL RESERVIORS: With food-grade SUS304 stainless steel cold and hot water reservoirs,no plastic flavor,Will not produce any harmful substances,good for your health. EASY TO CLEAN: Watercooler dispenser is very easy to clean, release the hot water from the drain hole,remove the top cover, clean the cold tank. TOP-LOADING FEATURE: Water cooler features a top-loading water system, allows you to spot if the dispenser is running out of water, This is suitable for 3-5-gallon water bottles(not included) and creates a tight seat to prevent any contaminants from entering your water supply.